site map | 19 February 2018

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CILEx Law School Student Survey


Level 3 Advanced Apprenticeship in Business Administration

This apprenticeship is an excellent scheme for new recruits or current members of staff who have completed an intermediate apprenticeship, or who have some prior experience in a business or administration role. This is an 18-21 month programme, suitable for those who manage processes in HR, business support or data entry roles.

Many organisations are taking advantage of the Business Administration Apprenticeship to develop staff into these roles, in order to:

  • Extend the training budget by drawing down public funding or levy payments.
  • Develop affordable business support staff who free up paralegals’ and lawyers’ time for more technical matters.
  • Improve staff retention: Business Administration Apprentices will be loyal due to having been given a qualification alongside their work.
  • Fulfil corporate responsibility and social inclusion objectives.

Who is this apprenticeship for?

This apprenticeship is ideal for administrators already employed in law firms and other organisations delivering legal services, who do not already have a comparable qualification. It is suitable for those whose role requires ownership of some processes or procedures, rather than being solely task-based.

Apprenticeship structure

This is an 18-21 month programme. A detailed work programme is developed for each apprentice in consultation with the employer and CILEx Law School. The apprenticeship is made up of a number of mandatory units and optional units which can be selected to match the employer's training needs for a specific role.

Content – mandatory units

Communicate in a business environment
Principles of business communication and information
Principles of administration
Principles of business
Manage personal and professional development

Content – optional units 

31 credits must be achieved through optional units.

Group A

A minimum of 13 credits must be achieved from Group A.

Unit Credits
Produce business documents 3
Store and retrieve information 4
Produce minutes of meetings 3
Handle mail 3
Prepare notes from text using touch typing 4
Prepare text from recorded audio instruction 4
Maintain and issue stationery and supplies 3
Contribute to the organisation of an event 3
 Organise business travel or accommodation  4
 Provide administrative support for meetings  4
 Administer human resource records  3
 Administer the recruitment and selection process  3
Administer finance 4
Buddy a colleague to develop their skills 3
Employee rights and responsibilities 2
Contribute to the improvement of business performance 6
Develop a presentation 3
Create bespoke business documents 4
Monitor information systems 8
Evaluate the provision of business travel and accommodation 5
Administer legal files 5
Build legal case files 5
Manage legal case files 5
Manage an office facility 4
Prepare specifications for contracts 4


Group B

A minimum of three credits and maximum of ten credits must be completed from Group B optional units.

Unit   Credits
Organise and deliver customer service 5
Resolve customers' complaints 4
Promote equality, diversity and inclusion in the workplace 3
Manage team performance 4
Manage individuals' performance 4
Manage individuals' development in the workplace 3
Procure products and/or services 5
Using email 3
Presentation software 6
Word processing software 6
Manage physical resources 4
Prepare for and support quality audits 3



Apprentices will be provided with a range of comprehensive learning materials, on-line activities, webinars and an on-line typing course, as well as assessment of their work. All assessments take place in the workplace and include MCQ exams, competence assessments and written assignments depending on the units chosen.

Read the testimonials from Browne Jacobson apprentices to understand more about how this works in practice, and the key client case study.

Costs and funding

The minimum wage for an apprentice is £3.50/hour, but employers in the legal services sector will usually pay significantly more than that. See the table below for funding and allocation of the levy relate to this appreniticeship from September 2017.European Union Social Fund


Fewer than 50 employees where the apprentice is 16-18 years old No cost to employer – government pays all. Incentive payment of £1,000 for taking on an under 19 year old.
For non-levy paying employers (payroll less than £3m). 90% funded by government; 10% by employer. This could be as little as £250 for the employer to pay. Incentivepayment of £1,000 for taking on an under 19 year old.
For levy-paying employers (payroll greater than £3m) £2,500 to come from levy fund. Incentive payment of £1,000 for taking on an under 19 year old.


Candidate selection

The Level 3 apprenticeship is suitable for current members of staff who would benefit from gaining a qualification in administration to develop their skills set. It may also be appropriate for new recruits into business administration roles. If desired, we can assist with recruitment.


If you are looking to recruit administrators to progress to legal roles, we recommend that you engage them to follow the Intermediate Apprenticeship in Legal Administration rather than the Business Administration pathway. 

How do I start the process?


If you would like to discuss this opportunity further, please contact Jenny Pelling, our Director of Business and Apprenticeships, on 01234 844326 or email


If you are interested in applying for an apprenticeship, please visit our vacancies page or contact