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Level 2 Intermediate Apprenticeship in Business Administration

This apprenticeship is an excellent scheme for training school leavers and support staff as competent administrators. This is a 15-18 month programme, suitable for school leavers to be trained as administrators in HR, business. This is an alternative to the Intermediate Apprenticeship in Legal Administration.

Many organisations are taking advantage of the Business Administration Apprenticeship to develop school leavers into these roles, in order to:

  • Extend the training budget by drawing down public funding.
  • Develop affordable business support staff who free up paralegals’ and lawyers’ time for more technical matters.
  • Improve staff retention: Business Administration Apprentices will be loyal due to having been given a start in the world of work.
  • Fulfil corporate responsibility and social inclusion objectives.

Who is this apprenticeship for?

This apprenticeship is ideal for school leavers who wish to get into the legal environment straight from school and start learning about the world of work.

As well as school leavers, the apprenticeship is suitable for legal clerks and administrators already employed in law firms, who do not already have a comparable qualification.

Apprenticeship structure

This is an 18-21 month programme. A detailed work programme is usually developed for each apprentice in consultation with the employer and CILEx Law School. The apprenticeship is made up of a number of mandatory units and optional units which can be selected to match the employer's training needs for a specific role.

Content – mandatory units

Health and safety in a business environment Understand employer organisations
Communication in a business environment Employee rights and responsibilities
Principles of providing administrative services Manage own performance and development
Principles of business document production and information management Develop working relationships with colleague

Content – optional units 

24 credits must be achieved through optional units.

Group A

A minimum of 10 credits must be achieved from Group A

Unit Credits
Produce business documents 3
Store and retrieve information 4
Produce minutes of meetings 3
Provide reception services 3


Groups B & C

Select any or all of these.

Unit   Credits
Process information about customers 3
Deliver customer service 5
Principles of equality and diversity in the workplace        2


Additional optional unit

Functional/key skills

To achieve the Level 2 apprenticeship, apprentices must demonstrate that they have key skills of the standard required to carry out their roles. In England these are called functional skills and include English, maths and ICT. In Wales they are called essential skills and cover communication, application of number and ICT. Exemptions are available for the skills component, based on GCSE passes at Grade C or above obtained within the last five years, and equivalent qualifications. Most legal employers will recruit apprentices who already have these skills, so these units are not included within the programme. 

Essential skills are delivered by CILEx Law School in England and by ACT Training in Wales.


Apprentices will be provided with a range of comprehensive learning materials, on-line activities, webinars and an on-line typing course, as well assessment of their work. All assessments take place in the workplace and include MCQ exams, competence assessments, time constrained exams and written assignments depending on the units chosen.

Read the testimonials from Browne Jacobson apprentices to understand more about how this works in practice, and the key client case study.

Costs and funding

The minimum wage for an apprentice is £3.50/hour, but employers in the legal services sector will usually pay significantly more than that. See the table below for funding and allocation of the levy relate to this appreniticeship from September 2017.European Union Social Fund


Fewer than 50 employees where the apprentice is 16-18 years old No cost to employer – government pays all. Incentive payment of £1,000 for taking on an under 19 year old.
For non-levy paying employers (payroll less than £3m). 90% funded by government; 10% by employer. This could be as little as £200 for the employer to pay. Incentivepayment of £1,000 for taking on an under 19 year old.
For levy-paying employers (payroll greater than £3m) £2,000 to come from levy fund. Incentive payment of £1,000 for taking on an under 19 year old.


Candidate selection

The Level 2 apprenticeship is suitable for school leavers with good GCSEs who are looking for a vocational alternative to staying on at school to do A Levels. If desired, we can assist with recruitment.


If you are looking to recruit administrators to progress to legal roles, we recommend that you engage them to follow the Intermediate Apprenticeship in Legal Administration rather than the Business Administration pathway. 

How do I start the process?


If you would like to discuss this opportunity further, please contact Jenny Pelling, our Director of Business and Apprenticeships, on 01234 844326 or email


If you are interested in applying for an apprenticeship, please visit our vacancies page or contact