>>Terms & conditions
Terms & conditions

Terms & conditions

By accessing and/or browsing this website, you are acknowledging and agreeing that all intellectual property rights in and to the website are the property of CILEx Law School and you agree not to copy, reproduce, transmit, distribute or create derivative works of any part of the website for commercial gain, nor assist any third party to distribute or commercially exploit all or any part of the website.

Website terms and conditions

In the normal course of browsing through the website, CILEx Law School agree to your printing or downloading to a standalone personal computer extracts for personal use provided both that CILEx Law School is the acknowledged source including the reference www.cilexlawschool.ac.uk and that CILEx Law School may revoke this permission at any time.

These terms, and your use of this website, shall be governed by and construed in accordance with English law.

Courses and publications: terms and conditions and use of data

Please see below for the terms and conditions and use of data clauses relating to goods and services purchased from CILEx Law School. These are also available on the individual course or publication pages and on printed and electronic versions of the application/order forms relating to specific items.

For more information on our use of data please visit our Policies page.

CILEx Level 3

CILEx Law School (CLS) is committed to respecting the personal data you supply to us. In order for CLS to deliver your course, we will need to use your data to:

  • Hold the information you have supplied on the joint management information system used by the CILEx Group (CILEx, CILEx Regulation, CILEx Group Services and CLS) to be used only for the purposes of processing your application and administering your course.
  • Provide your name, address and date of birth to the Learner Registration Service (LRS) for the purpose of issuing or verifying your Unique Learner Number. The LRS privacy notice is available for review on our website.

In addition, CLS works with a number of software and other suppliers in order to deliver our services to you. The organisations we share your data with may include, but may not be limited to:

  • our print contractorin order todispatch your course materials;
  • our virtual learning environment software, which we refer to as the Student Area (SA), so you can access and use its functionality. Your name may be displayed to other students enrolled on the same course and will be displayed to other students enrolled with CLS if you post on any of the online Forums. CLS staff will have access to data on your SA usage and activities;
  • our video conferencing software for the delivery of webinars;
  • our freelance tutors who mark your study exercises or assignments;
  • our freelance tutors who deliver your face-to-face sessions/webinars or provide additional study support. This will include your mobile phone number or email to keep you informed of any issues on the day;
  • the email and survey tool software we use to issue mass communications, including surveys.

Data protection legislation gives you a number of rights relating to the use of your data. Please refer to our Data Protection and Privacy policies, which can be found on our website, for further information and contact details should you have any questions or concerns.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

Access to the Student Area: No refund or compensation will be given for periods of non-availability of the Student Area or any of its features.

CILEx membership: CILEx requires that anyone who wishes to sit a CILEx Level 3 exam or assessment must be a student member, or other category of member as appropriate, of CILEx. It is your responsibility to ensure that you have met this condition.

Contract: The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

Contracting parties: This contract is between CILEx Law School and the student making the application.

Copyright: Copyright in all course materials remains that of CILEx Law School. Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without the prior written permission of CILEx Law School. We will withdraw the course without compensation from any student found or suspected of abusing our copyright and refer the matter to CILEx Regulation.

Course fees: Discounts on combinations of courses which attract a lower fee when purchased together can only be given when courses are purchased at the same time in the same transaction and cannot be given retrospectively.

Course elements not taken up: No partial refund or discount will be given for any course elements that are not taken up, such as the revision tuition.

Delivery of course materials: We aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. CILEx Law School will not accept liability for any claims for losses arising from delivery outside this period.

Duration of course: Course fees include tuition and access to the Student Area and other course resources for fifteen months from the date of enrolment. Study exercises and mock exams on law and practice courses, and assessed assignments on professional skills courses, must be submitted for marking at least four weeks before the expiration date.

English as a second language: If English is not your first language, we recommend that you do not enrol on a course at Level 3 unless you hold the Cambridge First/Advanced Certificate in English or NARIC approved equivalent qualification eg IELTS 7.0 or above.

Entrance requirements: There is no specific entrance requirement for CILEx courses. However, we recommend that you have at least GCSE English at grade C or above, or an equivalent qualification, to be able to achieve success in any CILEx Level 3 exam.

Email address: You are required to have an email address. Exam entry: You are responsible for applying to CILEx to enter your exam and for paying the exam entry fee. Enrolment with CILEx Law School on a course does not constitute exam entry. If you live overseas you need to be aware of CILEx’s specifications regarding exam centres. You are responsible for ensuring that you make arrangements with CILEx in good time.

Induction day: The induction day is included in the course fee at Level 3 if you are enrolling on Unit 1. CILEx Law School does not guarantee that there will be space available on your selected date and location and you are strongly advised to book as early as possible to secure your place. CILEx Law School reserves the right to charge/retain a non-attendance fee of £75 if you book a place on an induction day and do not attend, or do not cancel the booking by email or letter at least 10 days before the event.

Internet access: It is a condition of your application that you have access to the internet so that you can access the essential course resources on the CILEx Law School Student Area. You also need to satisfy yourself about your ability to use the web-based course resources by reference to the specification provided on our website. You will not be able to complete the course without access to the web-based resources.

Marking of professional skills assignments: We set CILEx Law School deadlines for submission of assessed assignments for marking to ensure that these are marked and the result advised to you before the CILEx exam entry deadline. We will use our best endeavours to ensure that any assignment submitted for marking before the CILEx Law School deadline will be marked once before the CILEx exam entry deadline, and we will endeavour to mark any assignment within a period of four weeks.

Non-transferability of course: The course is not transferable to any other party.

Overseas students: If you live outside mainland Great Britain you must remit a further fee of £30 for up to five Level 3 courses purchased in a single transaction.

Plagiarism: We reserve the right to withdraw our services from any student suspected of copying another student’s work for the assessed assignment on any professional skills course, and to refer the matter to CILEx.

Refund/Change of course: A full refund of the course fee will be given if the course materials are returned to CILEx Law School, in good condition and with postage having been pre-paid in full by you, within fourteen days following the date you receive them. Thereafter, provided all materials are returned to CILEx Law School, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with CILEx Law School, your course fees will be refunded less an administration charge of £30 including VAT per course, or per complete order returned. This also applies to students wishing to change course who, in addition, will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable. Refunds will not be given if you have already attended an induction day, or submitted an exercise or assignment for marking, and in these circumstances your attendance at the induction day/submission of your work will be taken to be a waiver of your rights to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Reinstatement: Reinstatement on your course at a reduced fee is available if your course has expired and if you wish to purchase the same course again (subject to this course still being available at that time). A reinstatement fee of 35% of the fee applicable at that time will be payable. Where the original course was purchased as part of a CILEx Level 3 Certificate in Law and Practice or other discounted package, the reinstatement fee will be 35% of the full individual course fee applicable at the time of reinstatement. Reinstatement is not available on professional skills courses where marking has already taken place as specified: Level 3 Client Care Skills, Level 3 Legal Research Skills: three markings of the assessed assignment. Reinstatement is also not available on courses which have been terminated by CILEx Law School under the clause ‘Termination of Professional Skills courses’.

Revision tuition/professional skills workshops: The course fee includes attendance at one faceto-face revision event or webinar for a law or practice unit, or one face-to-face workshop or webinar for a professional skills unit, subject to payment of a £10 administration fee per event payable at the time of booking. The entitlement to attend relates only to revision events/workshops/webinars occurring during the period of validity of your course, and cannot be carried forward. CILEx Law School does not guarantee that there will be space available on your selected date and location and you are strongly advised to book as early as possible to secure your place. Your entitlement to a revision event or professional skills workshop will be forfeited if you make a booking and do not attend, or do not cancel the booking by email or letter at least 10 days before the event. CILEx Law School reserves the right to cancel specific dates if there is insufficient demand. In the event of a revision event/workshop/ webinar having to be cancelled due to the default of CILEx Law School’s suppliers, or events such as fire, flood, storm, transport failure, war or acts of terrorism, CILEx Law School will endeavour to offer to re-run the event/workshop/webinar on an alternative date.

Subject champion referral on Level 3 Client Care Skills and Level 3 Legal Research Skills courses: The fee includes the marking of the mock assignment and up to three markings of the assessed assignment of the Level 3 Client Care Skills and Legal Research Skills courses. If a pass has not been achieved at this point, it will be necessary to pay an additional fee of £30 for referral to a subject champion for a telephone consultation and one further marking of the assessed assignment, submission of which must take place within four weeks of the consultation. If a pass has still not been achieved, either because the assessed assignment was not submitted within four weeks, or the assessed assignment did not achieve a pass on marking, a further subject champion fee will be charged for a further consultation and marking, with a maximum of two subject champion referrals before a course is terminated. These courses can also be terminated under the clause ‘Termination of professional skills courses’.

Termination of Level 3 Client Care Skills and Level 3 Legal Research Skills courses: If CILEx Law School’s Academic Director, following a review by CILEx Law School’s Skills Panel, reasonably determines at any time during your enrolment on a professional skills course that your written English is not good enough to pass the relevant assessed assignment, we reserve the right to terminate your professional skills course. If you disagree with the decision of CILEx Law School’s Academic Director, you have the right to appeal to CILEx Law School’s Managing Director.

Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CILEx Law School staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw your course without a refund. You will also abide by the CLS Student Code of Conduct.

Word processing: You will need to be able to use wordprocessing software (either Microsoft Word or Open Office) in order to complete the course. Please refer to the computer specification on our website for full software and hardware specifications.

CILEx Level 6

CILEx Law School (CLS) is committed to respecting the personal data you supply to us. In order for CLS to deliver your course, we will need to use your data to:

  • Hold the information you have supplied on the joint management information system used by the CILEx Group (CILEx, CILEx Regulation, CILEx Group Services and CLS) to be used only for the purposes of processing your application and administering your course.
  • Provide your name, address and date of birth to the Learner Registration Service (LRS) for the purpose of issuing or verifying your Unique Learner Number. The LRS privacy notice is available for review on our website.

In addition, CLS works with a number of software and other suppliers in order to deliver our services to you. The organisations we share your data with may include, but may not be limited to:

  • our print contractor in order to dispatch your course materials;
  • our virtual learning environment software, which we refer to as the Student Area (SA), so you can access and use its functionality. Your name may be displayed to other students enrolled on the same course and will be displayed to other students enrolled with CLS if you post on any of the online Forums. CLS staff will have access to data on your SA usage and activities;
  • our video conferencing software for the delivery of webinars;
  • our freelance tutors who mark your study exercises or assignments;
  • our freelance tutors who deliver your face-to-face sessions/webinars or provide additional study support. This will include your mobile phone number or email to keep you informed of any issues on the day;
  • the email and survey tool software we use to issue mass communications, including surveys.

Data protection legislation gives you a number of rights relating to the use of your data. Please refer to our Data Protection and Privacy policies, which can be found on our website, for further information and contact details should you have any questions or concerns.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

Access to the Student Area: No refund or compensation will be given for periods of non-availability of the Student Area or any of its features.

CILEx membership: CILEx requires that anyone who wishes to sit a CILEx exam or assessment must be a student member, or other category of member as appropriate, of CILEx (unless it is a Level 6 exam for a Single Subject Certificate). It is your responsibility to ensure that you have met this condition.

Contract: The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

Contracting parties: This contract is between CILEx Law School and the student making the application.

Copyright: Copyright in all course materials remains that of CILEx Law School. Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without the prior written permission of CILEx Law School. We will withdraw the course without compensation from any student found or suspected of abusing our copyright and refer the matter to CILEx Regulation.

Course elements not taken up: No partial refund or discount will be given for any course elements that are not taken up, such as the revision tuition.

Delivery of course materials: We aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. CILEx Law School will not accept liability for any claims for losses arising from delivery outside this period.

Duration of course: Course fees include tuition and access to the Student Area and other course resources for fifteen months from the date of enrolment. Study exercises and mock exams on law and practice courses, and assessed assignments on professional skills courses, must be submitted for marking at least four weeks before the expiration date.

English as a second language: If English is not your first language, we recommend that you do not enrol on a course unless you hold the Cambridge First/Advanced Certificate in English or NARIC-approved equivalent qualification eg IELTS 7.0 or above.

Entrance requirements: You are strongly recommended to have studied at CILEx Level 3, A Level or degree level to be able to achieve success in any CILEx Level 6 exam. You should be aware of any entrance requirements relating to the particular CILEx qualification that you are studying before enrolling with CILEx Law School.

Exam entry: You are responsible for applying to CILEx to enter your exam and for paying the exam entry fee. Enrolment with CILEx Law School on a course does not constitute exam entry. If you live overseas you need to be aware of CILEx’s specifications regarding exam centres. You are responsible for ensuring that you make arrangements with CILEx in good time.

Induction day: The induction day is included in the course fee. CILEx Law School does not guarantee that there will be space available on your selected date and location and you are strongly advised to book as early as possible to secure your place. CILEx Law School reserves the right to charge/retain a non-attendance fee of £75 if you book a place on an induction day and do not attend, or do not cancel the booking by email or letter at least 10 days before the event.

Internet access: It is a condition of your application that you have access to the internet so that you can access the essential course resources on the CILEx Law School Student Area. You also need to satisfy yourself about your ability to use the web-based course resources by reference to the specification provided on our website. You will not be able to complete the course without access to the web-based resources.

Marking of professional skills assignments: We set CILEx Law School deadlines for submission of assessed assignments for marking to ensure that these are marked and the result advised to you before the CILEx exam entry deadline. We will use our best endeavours to ensure that any assignment submitted for marking before the CILEx Law School deadline will be marked once before the CILEx exam entry deadline, and we will endeavour to mark any assignment within a period of four weeks.

Non-transferability of course: The course is not transferable to any other party. Overseas students: If you live outside mainland Great Britain you must remit an additional fee of £30 for the first course and £12 for each additional course purchased in a single transaction.

Plagiarism: We reserve the right to withdraw our services from any student suspected of copying another student’s work for the assessed assignment on any professional skills course, and to refer the matter to CILEx.

Refund/Change of course: A full refund of the course fee will be given if the course materials are returned to CILEx Law School, in good condition and with postage having been pre-paid in full by you, within fourteen days following the date you receive them. Thereafter, provided all materials are returned to CILEx Law School, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with CILEx Law School, your course fees will be refunded less an administration charge of £30 including VAT per course, or per complete order returned. This also applies to students wishing to change course who, in addition, will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable. Refunds will not be given if you have already attended an induction day, or submitted an exercise or assignment for marking, and in these circumstances your attendance at the induction day/submission of your work will be taken to be a waiver of your rights to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Reinstatement: Reinstatement on your course at a reduced fee is available if your course has expired and if you wish to purchase the same course again (subject to this course still being available at that time). A reinstatement fee of 35% of the fee applicable at that time will be payable. Reinstatement is not available on professional skills courses where marking has already taken place as specified: Level 6 Client Care Skills: three markings of the assessed assignment: Level 6 Legal Research Skills: three markings of Task 1 and two markings of Tasks 2 and 3 of the assessed assignment. Reinstatement is also not available on courses which have been terminated by CILEx Law School under the clause ‘Termination of Professional Skills courses’.

Revision tuition/professional skills workshops: The course fee includes attendance at one face-to-face revision event or webinar for a law or practice unit, or one face-to-face workshop or webinar for a professional skills unit, subject to payment of a £10 administration fee per event payable at the time of booking. The entitlement to attend relates only to revision events/workshops/webinars occurring during the period of validity of your course, and cannot be carried forward. CILEx Law School does not guarantee that there will be space available on your selected date and location and you are strongly advised to book as early as possible to secure your place. Your entitlement to a revision event or professional skills workshop will be forfeited if you make a booking and do not attend, or do not cancel the booking by email or letter at least 10 days before the event. CILEx Law School reserves the right to cancel specific dates if there is insufficient demand. In the event of a revision event/workshop/webinar having to be cancelled due to the default of CILEx Law School’s suppliers, or events such as fire, flood, storm, transport failure, war or acts of terrorism, CILEx Law School will endeavour to offer to re-run the event/workshop/webinar on an alternative date.

Subject champion referral on Level 6 Client Care Skills: The fee for this course includes the marking of the mock assignment and up to two markings of the assessed assignment. If a pass has not been achieved at this point, it will be necessary to pay an additional fee of £75 for referral to a subject champion for a telephone consultation and one further marking of the assessed assignment, submission of which must take place within four weeks of the consultation. If a pass has still not been achieved, either because the assessed assignment was not submitted within four weeks, or the assessed assignment did not achieve a pass on marking, a further subject champion fee will be charged for a further consultation and marking, with a maximum of two subject champion referrals before a course is terminated. These courses can also be terminated under the clause ‘Termination of professional skills courses’.

Subject champion referral/termination of Level 6 Legal Research Skills: The fee for this course includes up to three markings for Task 1 of the assessed assignment and, where relevant, two markings of the remaining tasks. If a pass has not been achieved after three markings of Task 1, there will be a review by CILEx Law School’s Skills Panel. If the Panel reasonably determines that you will not be able to achieve a pass in this unit, we reserve the right to terminate your course at this point. If you pass Task 1 and progress to Tasks 2 and 3, you will be entitled to up to two markings of these tasks within the original course fee. If you do not pass both of these tasks after two markings, it will be necessary to pay an additional fee of £75 for referral to a subject champion for a telephone consultation and one further marking of the failed tasks, submission of which must take place within four weeks of the consultation. If a pass has still not been achieved, either because the tasks were not submitted within four weeks, or did not achieve a pass on marking, a further subject champion fee will be charged for a further consultation and marking, with a maximum of two subject champion referrals before the course is terminated. The Level 6 Legal Research course can also be terminated under the clause below.

Termination of professional skills courses (Level 6 Client Care Skills; Level 6 Legal Research Skills): If CILEx Law School’s Academic Director, following a review by CILEx Law School’s Skills Panel, reasonably determines at any time during your enrolment on a professional skills course that your written English is not good enough to pass the relevant assessed assignment, we reserve the right to terminate your professional skills course. If you disagree with the decision of CILEx Law School’s Academic Director, you have the right to appeal to CILEx Law School’s Managing Director.

Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CILEx Law School staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw your course without a refund. You will also abide by the CLS Student Code of Conduct.

Use of the Student Area: By enrolling on this course you agree to CILEx Law School staff having access to data on your Student Area usage and activities.

Word processing: You will need to be able to use word-processing software (either Microsoft Word or Open Office) in order to complete the course. Please refer to the computer specification on our website for full software and hardware specifications.

Legal secretarial and legal studies courses

CILEx Law School (CLS) is committed to respecting the personal data you supply to us. In order to deliver your course, we will need to use your data to:

  • Hold the information you have supplied on the joint management information system used by the CILEx Group (CILEx Professional Association, CILEx Regulation, CILEx Group Services and CLS) to be used only for the purposes of processing your application and administering your course.
  • Provide your name, address, date of birth, course details and your progress to CILEx as the warding body for these qualifications for the purposes of registering you on your selected qualification and awarding you the Certificate.
  • Provide your name, address and date of birth to the Learner Registration Service (LRS) for the purpose of issuing or verifying your Unique Learner Number. The LRC privacy notice is available for review on our website.
  • Share your data with your employer, where they have paid for your course fees.

In addition, CLS works with a number of third parties in order to meet our contractual, legal and statutory obligations. By submitting this application, you agree that CLS can share your data with the following:

  • our print contractor in order to dispatch your course materials,
  • our virtual learning environment, which we refer to as the Student Area (SA), so you can access and use the functionality of the Student Area. Your name may be displayed to other students enrolled on the same course on the online SA and will be displayed to other students enrolled with CLS if you post on any of the online Forums. CLS staff will have access to data on your SA usage and activities
  • the email software and survey tool providers we use to issue mass communications, including surveys.

Data protection legislation gives you a number of rights relating to the use of your data. Please refer to our Data Protection and Privacy policies, which can be found on our website, for further information and contact details should you have any questions or concerns.

Access to the Student Area: No refund or compensation will be given for periods of non-availability of the Student Area or any of its features.

Assessments: You need to arrange for your assessments to be taken under supervision.

Contract: The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

Copyright: Copyright in the course materials for the Legal Studies’ qualifications remains that of CILEx Law School. Copyright in the course materials for the Legal Secretaries’ qualifications remains that of the Chartered Institute of Legal Executives (CILEx), except for the element of the Diploma for Legal Secretaries – Legal Studies route, which depends on the Legal Studies’ materials. No part of the materials may be reproduced in any form, including photocopying, recording and storing electronically, nor lent, hired or resold for commercial purposes, without prior written permission of CILEx.

Delivery of course materials: We aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. CILEx Law School will not accept liability for any claims for losses arising from delivery outside this period.

Duration of tuition: Courses for the Award and Certificate qualifications are valid for one year from the last day of the month in which enrolment takes place, and courses for Diploma qualifications for fifteen months. Tuition for options purchased at additional cost will be for one year commencing on the date of dispatch of that option.

Internet access: It is a condition of your application that you have access to the internet so that you can access the resources on the CILEx Law School Student Area. You also need to satisfy yourself about your ability to use the web-based course resources by reference to the specification provided on our website.

Non-transferability of course: The course is not transferable to any other party.

Overseas students: If you live outside mainland Great Britain you must remit a further fee of £30 for all programmes. This is to cover postage of your course materials now and ongoing correspondence throughout the course.

Refund/Change of course: A full refund of the course fee will be given if the course materials are returned to CILEx Law School (CLS), in good condition and with postage having been pre-paid in full by you, within fourteen days following the date you receive them. Thereafter, provided all materials are returned to CLS, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with CLS, your course fees will be refunded less an administration charge of £30 including VAT per course. Refunds will not be given after this four-week period has expired. This also applies to students wishing to change course who, in addition, will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable.

Reinstatement: Reinstatement on your course at a reduced fee is available if your course has expired and if you wish to purchase the same course again (subject to this course still being available at that time).

Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CLS staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw your course without a refund. You will also abide by the CLS Student Code of Conduct.

Use of the Student Area: By enrolling on this course you agree to CILEx Law School staff having access to data on your Student Area usage and activities.

CILEx course manuals

Your Content Goes Here

Your Content Goes Here

CPD updates

CILEx Law School (CLS) is committed to respecting the personal data you supply to us. In order for CLS to deliver your course, we will need to use your data to:

  • Hold the information you have supplied on the joint management information system used by the CILEx Group (CILEx, CILEx Regulation, CILEx Group Services and CLS) to be used only for the purposes of processing your application and administering your course.

CLS works with a number of software and other suppliers in order to deliver our services to you. The organisations we share your data with may include, but may not be limited to:

  • our virtual learning environment software, which we refer to as the Student Area (SA), so you can access and use its functionality. Your name may be displayed to other students enrolled on the same course and will be displayed to other students enrolled with CLS if you post on any of the online Forums. CLS staff will have access to data on your SA usage and activities;
  • the email and survey tool software we use to issue mass communications, including surveys.

Data protection legislation gives you a number of rights relating to the use of your data. Please refer to our Data Protection and Privacy policies, which can be found on our website, for further information and contact details should you have any questions or concerns.

Access to the Student Area: No refund or compensation will be given for periods of non-availability of the Student Area.

Copyright: Copyright in the updates remains that of CLS. Any unauthorised reproduction or transmission of any part of the publications, whether electronically or otherwise, will constitute an infringement of copyright. Further information is contained in the copyright notices within the publications.

Email address: You are required to have an email address.

Internet access: you need to satisfy yourself about your ability to access the online Student Area by reference to the IT specification provided on our website.

Period of access: access to the CPD update will be available for a period of six months from the date on which your order is processed.

Refund: no refund will be made after purchase as these are delivered electronically and access to the CLS Student Area is given when the order is processed.

Revision

CILEx Law School (CLS) is committed to respecting the personal data you supply to us. In order for CLS to deliver your course, we will need to use your data to: Hold the information you have supplied on the joint management information system used by the CILEx Group (CILEx, CILEx Regulation, CILEx Group Services and CLS) to be used only for the purposes of processing your application

and delivering our services. In addition, CLS works with a number of software and other suppliers in order to deliver our services to you. The organisations we share your data with may include, but may not be limited to:

  • our virtual learning environment software, which we refer to as the Student Area (SA), so you can access your materials. CLS staff will have access to data on your SA usage and activities;
  • our freelance tutors who deliver your face-to-face revision session/day. This will include your mobile phone number or email to keep you informed of any issues on the day;
  • the email and survey tool software we use to issue mass communications, including surveys.

Data protection legislation gives you a number of rights relating to the use of your data. Please refer to our Data Protection and Privacy policies, which can be found on our website, for further information and contact details should you have any questions or concerns. We may wish to contact you about product and services relating to your learning and career progression. If you do not wish to receive information about CLS’s products and services please tick this box

Cancellation of Revision Course: If you cancel your booking more than four weeks before the date of the Revision Course your fee will only be refunded less an administration charge of £20 plus VAT. Since the Course Summary/Revision Guide is included in the cost of the Revision Course, the individual purchase price of the Course Summary/Revision Guide will also be retained if access has already been given to this on the Student Area. If you cancel your revision course booking four weeks or less before the date of the course no refund will be given for any element of the fee. All cancellations must be in writing. CILEx Law School reserves the right to cancel courses without prior notice. If you decide to change your course date or subject an administration fee will be levied. Refunds will be paid only to the person or organisation paying the fees initially, within 21 days of written notice of cancellation.

Copyright: Copyright in all Revision Course materials and Course Summaries/Revision Guides remains that of CILEx Law School. Any unauthorised reproduction or transmission of any part of the materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without the prior written permission of CILEx Law School.

Recordings: Students will only be permitted to make audio/visual recordings during a teaching session with the prior written consent of CILEx Law School. Such consent will only be given in exceptional circumstances and restrictions will be imposed on the use to which the recording can be put.

Return of Course Summaries/Revision Guides purchased individually: No refund will be made after purchase as these are delivered electronically and access to the CILEx Law School Student Area is given when the order is processed.

Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CILEx Law School staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw the delivery of our services without a refund.

Business and marketing courses

CILEx Law School (CLS) is committed to respecting the personal data you supply to us. In order for CLS to deliver your course, we will need to use your data to:

  • Hold the information you have supplied on the joint management information system used by the CILEx Group (CILEx, CILEx Regulation, CILEx Group Services and CLS) to be used only for the purposes of processing your application and administering your course.

In addition, CLS works with a number of software and other suppliers in order to deliver our services to you. The organisations we share your data with may include, but may not be limited to:

  • our print contractor in order to dispatch your course materials;
  • our virtual learning environment software, which we refer to as the Student Area (SA), so you can access and use its functionality. Your name may be displayed to other students enrolled on the same course and will be displayed to other students enrolled with CLS if you post on any of the online Forums. CLS staff will have access to data on your SA usage and activities;
  • our freelance tutors who mark your study exercises or assignments;
  • the email and survey tool software we use to issue mass communications, including surveys.

Data protection legislation gives you a number of rights relating to the use of your data. Please refer to our Data Protection and Privacy policies, which can be found on our website, for further information and contact details should you have any questions or concerns.

Access to the Student Area: No refund or compensation will be given for periods of non-availability of the Student Area or any of its features.

Command of written English: If English is not your first language, we recommend that you do not embark on an CLS course unless you have a First Certificate in English or equivalent qualification. We reserve the right to terminate the course of any student whose written English does not meet this standard.

Contract: The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

Contracting parties: This contract is between CLS and the student making the application.

Copyright: Copyright in all course materials remains that of CILEx Law School (CLS). Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without the prior written permission of CLS.

Delivery of course materials: We aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. CILEx Law School will not accept liability for any claims for losses arising from delivery outside this period.

Duration of course: Course fees include tuition and access to the Student Area and other course resources for twelve months from the date of enrolment.

Email address: You are required to have an email address.

Internet access: It is a condition of your application that you have access to the internet so that you can access the resources on the CLS Student Area. You also need to satisfy yourself about your ability to use the web based course resources by reference to the specification provided on our website.

Non-transferability of course: The course is not transferable to any other party.

Overseas students: If you live outside mainland Great Britain you must remit a further fee of £30.

Refund/Change of course: A full refund of the course fee will be given if the course materials are returned to CLS, in good condition and with postage having been pre-paid in full by you, within seven working days following the date you receive them. Thereafter, provided all materials are returned to CLS, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with CLS, your course fees will be refunded less an administration charge of £30 including VAT per course. Refunds will not be given after this four-week period has expired. This also applies to students wishing to change course who, in addition, will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable.

Course fees: Discounts on combinations of courses which attract a lower fee when purchased together can only be given when courses are purchased at the same time in the same transaction and cannot be given retrospectively.

Reinstatement: Reinstatement on your course at a reduced fee is available if your CLS course has expired and if you wish to purchase the same course again (subject to this course still being available at that time). A reinstatement fee of 35% of the fee applicable at that time will be payable.

Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CLS staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw your course without a refund. You will also abide by the CLS Student Code of Conduct.

Use of the Student Area: By enrolling on this course you agree to CILEx Law School staff having access to data on your Student Area usage and activities.

Word processing: You will need to be able to use word processing software (either Microsoft Word or Open Office) in order to complete the course. Please refer to the computer specification on our website for full software and hardware specifications.

Apprenticeships

CILEx Law School (CLS) is committed to respecting the personal data you supply to us. In order for CLS to deliver your apprenticeship, we will need to use your data to:

  • Hold the information you have supplied on the joint management information system used by the CILEx Group (CILEx, CILEx Regulation, CILEx Group Services and CLS) to be used only for the purposes of processing your enrolment and apprenticeship delivery.
  • Share information pertinent to the achievement and certification of your apprenticeship to external examination, awarding bodies and/or End Point Assessment organisations. Links to their privacy notices are available here.
  • Share your data (including name, date of birth and gender) with City & Guilds in the following instances:
    • Where City & Guilds is the End Point Assessor for your apprenticeship
    • Where you are enrolling onto a legal administration apprenticeship
    • Where your apprenticeship qualification is awarded by City & Guilds
    • Where you need to undertake functional skills as part of your apprenticeship

The City & Guilds privacy notice can be found here.

  • Share your data with the Education and Skills Funding Agency (ESFA), a government department, for reporting purposes for apprenticeship funding. The ESFA’s privacy notice can be found here.
  • Share your data with the Office for Standards in Education, Children’s Services and Skills (OFSTED) if we are inspected by them in respect of our delivery of an apprenticeship programme on which you are enrolled. The OFSTED privacy notice can be found here.
  • Share your data with the Federation for Industry Sector Skills and Standards (FISSS) to request your apprenticeship completion certificate through their online portal Apprenticeship Certificates England (ACE). The ACE privacy notice can be found here.
  • Provide your name, address and date of birth to the Learner Registration Service (LRS) for the purpose of issuing or verifying your Unique Learner Number. The LRS privacy notice can be found here.

CLS works with a number of software and other suppliers in order to deliver our services to you. The organisations we share your data with may include, but may not be limited to:

  • our print contractor in order to dispatch your course materials;
  • our virtual learning environment software, which we refer to as the Student Area (SA), so you can access and use its functionality. Your name may be displayed to other students enrolled on the same course and will be displayed to other students enrolled with CLS if you post on any of the online Forums. CLS staff will have access to data on your SA usage and activities;
  • our e-portfolio software so you can access and use the functionality of OneFile;
  • our video conferencing software for the delivery of webinars;
  • our learner management and reporting software to assist us in keeping apprenticeship records for internal analysis and external reporting;
  • our freelance tutors who may, from time to time, be engaged to provide additional study support on an element of your programme
  • our GCSE and functional skills assessment software to determine your English, Maths and/or ICT level (for apprenticeships);
  • the email and survey tool software we use to issue mass communications, including surveys.

You also agree to CLS sharing information on your progress and results with your apprenticeship employer.

Data protection legislation gives you a number of rights relating to the use of your data. Please refer to our Data Protection and Privacy policies, which can be found on our website, for further information and contact details should you have any questions or concerns.

Below are the current apprenticeship terms and conditions. These terms and conditions are required to be accepted by the apprentice prior to enrolment. They are subject to change and up-to-date versions will be available in your Student Handbook and our website.

For the avoidance of doubt, this agreement is the basis upon which you are being offered a place on a CILEx Law School apprenticeship. It supersedes any previous offers, promises or representations. If you believe you were promised or advised of things which are different from, or additional to what is in this agreement, then please speak to CILEx Law School before signing.

Where you are waiting for results for qualifications/CILEx units relied on as part of your application, your offer is conditional upon your passing those qualifications/CILEx units and providing evidence of this prior to induction.

  1. Who is Contracting with Whom?

This agreement is between you and CILEx Law School. The laws of England and Wales govern this agreement, and the English courts will have exclusive jurisdiction over any disputes.

  1. Submission of supporting evidence
  • Current qualifications: where you have relied on specific qualifications and examination results in your application and enrolment form, you must provide evidence of these results and/or achievements prior to your induction.
  • Upcoming results: when you are expecting examination results or the completion of a qualification between the submission of your enrolment paperwork and the start of your apprenticeship, you must submit evidence of your results and/or achievement prior to your induction. You should return a completed “RESULTS” form to CILEx Law School once your examination results are available together with relevant supporting evidence.
  • Exemptions: if you wish to apply for any exemptions against CILEx units, it is your responsibility to identify any potential exemptions and draw it to the attention of CILEx Law School during the application/enrolment process. You will need to provide evidence to support your request.

Failure to provide this evidence will result in a delay of your apprenticeship start.

  1. CILEx/CILEx Regulation rules and regulations

To be admitted to, and to successfully complete a CILEx Law School Paralegal or Chartered Legal Executive apprenticeship, you must apply for CILEx membership and comply with the associated rules and regulations.

Where provided, you must complete the membership form and return it to CILEx Law School as instructed. Any delay in returning this form may result in you not having access to myCILEx or exam permits, meaning that you will not be able to sit your exams. CILEx Law School will pay your CILEx fees for the duration of the apprenticeship programme. Once you complete or leave the programme early, and should you wish to continue your membership, you will be liable for any further CILEx fees.

On applying for CILEx membership you must make a prior conduct declaration. Given that completion of your programme is dependent on obtaining CILEx membership, you must notify CILEx Law School if any conduct issue might affect your eligibility for membership. All CILEx members are required to comply with CILEx and CILEx Regulation’s rules and regulations on an ongoing basis so these will apply for the duration of your apprenticeship. Should you fail to meet the requirements at any point during your programme, CILEx Law School reserves the right to remove you from the apprenticeship programme with immediate effect.

You should inform us immediately if you think that you may have breached the rules and regulations.  More information on eligibility for membership and associated requirements can be found on CILEx Regulation’s website here.

  1. Programme information

The apprenticeship information contained in CILEx Law School materials (for example, induction materials), prospectuses and website was correct at the time of going to press. However, the details therein are for guidance only and remain subject to alteration.

  1. Copyright

Copyright in all course materials remains that of CILEx Law School or any respective other partner organisation (for example, other providers or awarding bodies). Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without the prior written permission of CILEx Law School or the relevant organisation. We reserve the right to take appropriate action, including notifying your employer and/or CILEx Regulation, should you be found to have abused this copyright.

  1. Conduct

You are expected to comply with the CLS Student Code of Conduct. Failure to comply with the Code of Conduct could lead to the Malpractice Procedure, Academic Performance Procedure and/or Disciplinary Procedure being invoked as appropriate, and your employer being notified.

  1. Preparation and Attendance

You are expected to prepare for and attend all teaching sessions and complete all tasks or assessments by the requisite deadlines. Poor attendance or engagement can lead to the Academic Performance Procedure being invoked and your employer being notified.

  1. Break in learning/Withdrawal

A break in learning may be available should you need to temporarily suspend your learning, with a view to returning to your programme after an agreed period of time. You will need the agreement of CILEx Law School and your employer for this. Reasons for taking a break in learning could include medical treatments, work or personal reasons. During a break in learning any time spent on study cannot count towards the 20% off the job learning time. You must therefore notify us if you wish to return to your programme before the date originally agreed.

Should you wish to withdraw from the course completely, your request must be put in writing to CILEx Law School and be communicated clearly and unambiguously.

General enquiries or questions for information on the break in learning or withdrawal procedures would not, in itself, be regarded as a formal notification of your intentions.

  1. Changes in circumstances
  • Residency: to be eligible for apprenticeship funding, you must be living, and working at least 50% of your working hours, in England. You must alert us as soon as possible should your circumstances in this regard change.
  • Employment status: to be eligible for apprenticeship funding you must be employed as an apprentice for a minimum of 16 hours a week. If your employment circumstances change, such as a reduction or increase in working hours, or if you leave your employment or are made redundant, you must contact us as soon as possible.
  • Contact details: should your personal or work contact details change you must alert us as soon as possible.
  • Prior conduct: if you are facing any proceedings, as listed under the Prior Conduct section in our Admissions Policy, at any point during your apprenticeship you must inform us as soon as possible.
  • Salary: should your salary change so that it falls below the National Minimum Wage for Apprenticeships as listed here please alert us immediately.

Any changes in the above must be communicated urgently to CILEx Law School as this may affect your eligibility to continue on programme.