Terms & conditions

By accessing and/or browsing this website, you are acknowledging and agreeing that all intellectual property rights in and to the website are the property of CILEx Law School and you agree not to copy, reproduce, transmit, distribute or create derivative works of any part of the website for commercial gain, nor assist any third party to distribute or commercially exploit all or any part of the website.

Website terms and conditions

In the normal course of browsing through the website, CILEx Law School agree to your printing or downloading to a standalone personal computer extracts for personal use provided both that CILEx Law School is the acknowledged source including the reference www.cilexlawschool.ac.uk and that CILEx Law School may revoke this permission at any time.

These terms, and your use of this website, shall be governed by and construed in accordance with English law.

Courses and publications: terms and conditions and use of data

Please see below for the terms and conditions and use of data clauses relating to goods and services purchased from CILEx Law School. These are also available on the individual course or publication pages and on printed and electronic versions of the application/order forms relating to specific items.

For more information on our use of data please visit our Policies page.

The Chartered Institute of Legal Executives (CILEx) is the governing body for Chartered Legal Executives, paralegals and other legal professionals. CILEx as a professional association provides professional development, support and guidance to its members. It delivers legal education and training through CILEx Law School, qualifications through its Awarding Body function and independent regulation through CILEx Regulation.

CILEx takes your privacy and your rights to your personal data extremely seriously and we are committed to protecting the privacy of all personal data obtained about individuals. Data is held in compliance with data protection legislation and will be collected and used only for the purposes for which it was originally submitted or in accordance with your preferences.

For more information about how we collect and use your data, please take a look at our Privacy Statement, which can be found on our website.

Below are the current apprenticeship terms and conditions. These terms and conditions are required to be accepted by the apprentice prior to enrolment. They are subject to change and up-to-date versions will be available in your CLS Handbook for Apprentices and our website.

For the avoidance of doubt, this agreement is the basis upon which you are being offered a place on a CILEx Law School apprenticeship. It supersedes any previous offers, promises or representations. If you believe you were promised or advised of things which are different from, or additional to what is in this agreement, then please speak to CILEx Law School before signing.

Where you are waiting for results for qualifications/CILEx units relied on as part of your application, your offer is conditional upon your passing those qualifications/CILEx units and providing evidence of this prior to induction.

Who is Contracting with Whom?

This agreement is between you and CILEx Law School, part of the Chartered Institute of Legal Executives (CILEx). The programme, including the associated resources, is not transferable to any other party. The laws of England and Wales govern this agreement, and the English courts will have exclusive jurisdiction over any disputes.

Submission of supporting evidence

Current qualifications: where you have relied on specific qualifications and examination results in your application and enrolment form, you must provide evidence of these results and/or achievements prior to your induction.

Upcoming results: when you are expecting examination results or the completion of a qualification between the submission of your enrolment paperwork and the start of your apprenticeship, you must submit evidence of your results and/or achievement prior to your induction. Once your examination results are available please email apprenticeeenquiry@cilexlawschool.ac.uk and send the  relevant supporting evidence.

Exemptions: If your apprenticeship depends upon your exemption status you will be required to apply and provide evidence of that exemption prior to the start of the apprenticeship.

Failure to provide this evidence will result in a delay of your apprenticeship start.

CILEx/CILEx Regulation rules and regulations

To be admitted to, and to successfully complete a CILEx Law School Paralegal or Chartered Legal Executive apprenticeship, you must apply for CILEx membership and comply with the associated rules and regulations.

Where required, you must complete the membership application as instructed. Any delay in making the membership application may result in you not having access to myCILEx or exam permits, meaning that you will not be able to sit your exams. CILEx Law School will pay your CILEx fees for the duration of the apprenticeship programme. Once you complete or leave the programme early, and should you wish to continue your membership, you will be liable for any further CILEx fees.

On applying for CILEx membership you must make a prior conduct declaration. Given that completion of your programme is dependent on obtaining CILEx membership, you must notify CILEx Law School if any conduct issue might affect your eligibility for membership. All CILEx members are required to comply with CILEx and CILEx Regulation’s rules and regulations on an ongoing basis so these will apply for the duration of your apprenticeship. Should you fail to meet the requirements at any point during your programme, CILEx Law School reserves the right to remove you from the apprenticeship programme with immediate effect.

You should inform us immediately if you think that you may have breached the rules and regulations.  More information on eligibility for membership and associated requirements can be found on CILEx Regulation’s website  here.

Programme information

The apprenticeship information contained in CILEx Law School materials (for example, induction materials), prospectuses and website was correct at the time of going to press. However, the details therein are for guidance only and remain subject to alteration.

Copyright

Copyright in all course materials remains that of CILEx Law School or any respective other partner organisation (for example, other providers or awarding bodies).

Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without prior written permission. We will withdraw the course without compensation from any student found or suspected of abusing our copyright and refer the matter to CILEx Regulation.

Conduct

You are expected to comply with the CLS Student Code of Conduct. We reserve the right to suspend or terminate your programme in line with our Malpractice procedure, Academic Performance procedure and/or Disciplinary procedure.

Preparation and Attendance

You are expected to prepare for and attend all teaching sessions and complete all tasks or assessments by the requisite deadlines. Poor attendance or engagement can lead to the Academic Performance Procedure being invoked and your employer being notified.

Break in learning/Withdrawal

A break in learning may be available should you need to temporarily suspend your learning, with a view to returning to your programme after an agreed period of time. You will need the agreement of CILEx Law School and your employer for this. Reasons for taking a break in learning could include medical treatments, work or personal reasons. During a break in learning any time spent on study cannot count towards the 20% off the job learning time. You must therefore notify us if you wish to return to your programme before the date originally agreed.

Should you wish to withdraw from the course completely, your request must be put in writing to CILEx Law School and be communicated clearly and unambiguously.

General enquiries or questions for information on the break in learning or withdrawal procedures would not, in itself, be regarded as a formal notification of your intentions.

Changes in circumstances

Residency: to be eligible for apprenticeship funding, you must be living, and working at least 50% of your working hours, in England. You must alert us as soon as possible should your circumstances in this regard change.

Employment status: to be eligible for apprenticeship funding you must be employed as an apprentice for a minimum of 16 hours a week. If your employment circumstances change, such as a reduction or increase in working hours, or if you leave your employment or are made redundant, you must contact us as soon as possible.

Contact details: should your personal or work contact details change you must alert us as soon as possible.

Prior conduct: if you are facing any proceedings, as listed under the Prior Conduct section in our Admissions Policy, at any point during your apprenticeship you must inform us as soon as possible.

Salary: should your salary change so that it falls below the National Minimum Wage for Apprenticeships as listed here please alert us immediately.

Any changes in the above must be communicated urgently to CILEx Law School as this may affect your eligibility to continue on programme.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

What’s included in your course fee:

  • Course duration: tuition and access to the VLE and online resources for fifteen months from the date of enrolment. Study exercises and mock exams on law and practice courses, and assessed assignments on professional skills courses, must be submitted for marking at least four weeks before the expiration date.
  • Live sessions/workshops: attendance at one revision session for a law or practice unit, or one workshop for a professional skills unit. In addition, you can also book to attend a welcome webinar an induction session with the purchase of Unit 1. Your entitlement to attend live sessions/workshops relates only to the sessions/workshops occurring during the period of validity of your course and cannot be carried forward. We do not guarantee that there will be space available at your selected session/workshop and you are strongly advised to book as early as possible to secure your place.
  • Professional skills markings: up to three markings of your Client Care Skills and/or Legal Research Skills assessed assignment. We will use our best endeavours to ensure that any assignment submitted for marking before the CLS deadline will be marked once before the CILEx exam entry deadline, and we will endeavour to mark any assignment within a period of four weeks. Please refer to the Skills Referral Policy for further information.

Additional fees/costs include, where applicable:

  • Live sessions/workshops: a £10 administration fee per live session/workshop, payable at the time of booking. We will not be liable for any costs associated with attending such events (e.g. travel, accommodation).
  • Professional skills subject champion: a £30 subject champion referral fee, where you require more than the number of markings of the assessed assignment that are included within the course fee. You can purchase a maximum of two subject champion referrals before a course is terminated. Please refer to the Skills Referral Policy for further information.
  • International shipping: where you require your materials shipped internationally (outside mainland GB), you will incur a one-time postage fee of £15 for Europe and £25 for outside Europe.
  • CILEx membership: anyone who wishes to sit a CILEx Level 3 exam or assessment must be a current member of CILEx. It is your responsibility to familiarise yourself with and stay up to date on CILEx membership rules and regulations to ensure that you have met their conditions. You are responsible for paying the CILEx membership fee. Refer to cilex.org.uk for further information.
  • Exam registration: Enrolment on a course does not constitute exam entry. You are responsible for registering to enter the relevant CILEx exam including paying the exam entry fee and making the relevant arrangements, particularly if you live overseas as you will be required to locate and organise your own external examination centre.

Contract/contracting parties: this contract is between the student enrolling and CILEx Law School (CLS), part of the Chartered Institute of Legal Executives (CILEx). The course, including the associated resources, is not transferable to any other party. The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

Copyright: copyright in all course materials remains that of CLS, part of CILEx. Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without prior written permission. We will withdraw the course without compensation from any student found or suspected of abusing our copyright and refer the matter to CILEx Regulation.

Disruption/cancellation:

  • Disruption: where the provision of our products and services is disrupted, or where we are unable to deliver our products and services as originally intended, due to unforeseen circumstances reasonably beyond our control, we will endeavour where possible, but cannot guarantee, to put in place alternative arrangements. Unforeseen circumstances include, but are not limited to, acts of God, strikes, war or acts of terrorism, equipment, transport or transmission failure or damage reasonably beyond our control, or epidemic and/or pandemic or other causes reasonably beyond our control.
  • Downtime: no refund or compensation will be given for periods of non-availability of our Virtual Learning Environment (VLE) or any of its features.
  • Cancellation: we reserve the right to cancel live sessions/workshops if there is insufficient demand. In the event of us having to cancel, we will endeavour to offer to re-run the session/workshop on an alternative date.

Delivery of course materials: we aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. We will not accept liability for any claims for losses arising from delivery outside this period.

Discounts: multi-purchase course or product discounts which attract a lower fee when purchased together can only be given when courses/products are purchased at the same time in the same transaction and cannot be given retrospectively.

Entrance requirements: there is no specific entrance requirement for CILEx Level 3 courses. However, we recommend that you have at least GCSE English at grade C (4) or above, or an equivalent qualification, to be able to achieve success in any CILEx Level 3 exam. If English is not your first language, we recommend that you do not enrol on a course at Level 3 unless you hold the Cambridge First/Advanced Certificate in English or NARIC-approved equivalent qualification, e.g. IELTS 7.0 or above.

Non-attendance at live sessions/workshops: your entitlement to a session/workshop will be forfeited if you make a booking and do not attend, or do not cancel the booking by email at least 5 days before the session/workshop.

Refund/change of course:

We offer refunds as follows:

  • Within 14 days of purchase – full refund: a full refund of the course fee will be given if the course materials are returned to us, in good condition and with postage having been pre-paid in full by you, within fourteen days following the date you receive them.
  • Two to four weeks after purchase – partial refund: provided all materials are returned to us, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with us, your course fees will be refunded less an administration charge of £30 including VAT per course, or per complete order returned.
  • Changing courses – full or partial refund: the above refund conditions apply to students wishing to change course. In addition, you will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable.
  • Some course elements already taken up – no refund: if you have already attended a live session/workshop or submitted a study exercise or assignment for marking you will not be entitled to a refund. Taking up elements of the course will be taken to be a waiver of your rights to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

We do not offer a refund for any course elements that are not taken up, such as the revision tuition.

Suspension of course/termination of contract:

We may suspend/terminate your course and/or withdraw access to our products/services in the following circumstances:

  • Defaulting on payment: failure to complete any payment(s), by instalment, Direct Debit, or other agreed means
  • Disciplinary/Skills Referral Policy: we reserve the right to suspend/terminate your course in line with our Disciplinary Policy, and Skills Referral Policy. Where applicable, further action may also be taken by CILEx and/or CILEx Regulation.
  • Professional skills: if our Skills Panel reasonably determines at any time during your enrolment on a professional skills course that your written communication skills are not good enough to pass the relevant assessed assignment, we reserve the right to terminate your professional skills course. Please refer to the Skills Referral Policy for further information.

Technical/equipment requirements:

You will need to meet the following requirements:

  • Internet access, to gain access to your online course resources.
  • access to word-processing software (either Microsoft Word or Open Office). Please refer to the software and hardware specifications, as provided on our website.
  • email address, so you can receive essential course-related information and communications. As we will communicate with you mainly by email please ensure that you let us know any change of email address while you are studying with us.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

What’s included in your course fee:

  • Course duration: tuition and access to the VLE and online resources for fifteen months from the date of enrolment. Study exercises and mock exams on law and practice courses, and assessed assignments on professional skills courses, must be submitted for marking at least four weeks before the expiration date.
  • Live sessions/workshops: attendance at one revision session for a law or practice unit, or one workshop for a professional skills unit. In addition, you can also book to attend a welcome webinar and induction session with the purchase of your first Level 6 course. Your entitlement to attend live sessions/workshops relates only to the sessions/workshops occurring during the period of validity of your course and cannot be carried forward. We do not guarantee that there will be space available at your selected session/workshop and you are strongly advised to book as early as possible to secure your place.
  • Professional skills markings: up to two markings of your Client Care Skills assessed assignment and up to three markings for Task 1 of the assessed assignment and, where relevant, two markings of the remaining tasks for Legal Search Skills. We will use our best endeavours to ensure that any assignment submitted for marking before the CLS deadline will be marked once before the CILEx exam entry deadline, and we will endeavour to mark any assignment within a period of four weeks. Please refer to the Skills Referral Policy for further information.

Additional fees/costs include, where applicable:

  • Live sessions/workshops: a £10 administration fee per live session/workshop, payable at the time of booking. We will not be liable for any costs associated with attending such events (e.g. travel, accommodation).
  • Professional skills subject champion: a £75 subject champion referral fee, where you require more than the number of markings of the assessed assignment that are included within the course fee. You can purchase a maximum of two subject champion referrals before a course is terminated. Please refer to the Skills Referral Policy for further information.
  • International shipping: where you require your materials shipped internationally (outside mainland GB), you will incur a one-time postage fee of £15 for Europe and £25 for outside Europe.
  • CILEx membership: anyone who wishes to sit a CILEx Level 6 exam or assessment must be a current member of CILEx unless you are sitting an exam as a CILEx Level 6 Single Subject Certificate. It is your responsibility to familiarise yourself with and stay up to date on CILEx membership rules and regulations to ensure that you have met their conditions. You are responsible for paying the CILEx membership fee. Refer to cilex.org.uk for further information.
  • Exam registration: enrolment on a course does not constitute exam entry. You are responsible for registering to enter the relevant CILEx exam including for paying the exam entry fee and making the relevant arrangements, particularly if you live overseas as you will be required to locate and organise your own external examination centre.

Contract/contracting parties: this contract is between the student enrolling and CILEx Law School (CLS), part of the Chartered Institute of Legal Executives (CILEx). The course, including the associated resources, is not transferable to any other party. The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

Copyright: copyright in all course materials remains that of CLS, part of CILEx. Any unauthorised reproduction or transmission of any part of the course materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without prior written permission. We will withdraw the course without compensation from any student found or suspected of abusing our copyright and refer the matter to CILEx Regulation.

Disruption/cancellation:

  • Disruption: where the provision of our products and services is disrupted, or where we are unable to deliver our products and services as originally intended, due to unforeseen circumstances reasonably beyond our control, we will endeavour where possible, but cannot guarantee, to put in place alternative arrangements. Unforeseen circumstances include, but are not limited to, acts of God, strikes, war or acts of terrorism, equipment, transport or transmission failure or damage reasonably beyond our control, or epidemic and/or pandemic or other causes reasonably beyond our control.
  • Downtime: no refund or compensation will be given for periods of non-availability of our Virtual Learning Environment (VLE) or any of its features.
  • Cancellation: we reserve the right to cancel live sessions/workshops if there is insufficient demand. In the event of us having to cancel, we will endeavour to offer to re-run the session/workshop on an alternative date.

Delivery of course materials: We aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. We will not accept liability for any claims for losses arising from delivery outside this period.

Entrance requirements: you are strongly recommended to have studied at CILEx Level 3, A Level or degree level to be able to achieve success in any CILEx Level 6 exam. For the GFTD, you will need to have undertaken a UK qualifying LLB or GDL. You should be aware of any entrance requirements relating to the particular CILEx qualification that you are studying before enrolling with CLS.

Non-attendance at live sessions/workshops: your entitlement to a session/workshop will be forfeited if you make a booking and do not attend, or do not cancel the booking by email at least 5 days before the session/workshop.

Refund/change of course:

We offer refunds as follows:

  • Within 14 days of purchase – full refund: a full refund of the course fee will be given if the course materials are returned to us, in good condition and with postage having been pre-paid in full by you, within fourteen days following the date you receive them.
  • Two to four weeks after purchase – partial refund: provided all materials are returned to us, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with us, your course fees will be refunded less an administration charge of £30 including VAT per course, or per complete order returned.
  • Changing courses – full or partial refund: the above refund conditions apply to students wishing to change course. In addition, you will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable.
  • Some course elements already taken up – no refund: if you have already attended a live session/workshop or submitted a study exercise or assignment for marking, you will not be entitled to a refund. Taking up elements of the course will be taken to be a waiver of your rights to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

We do not offer a refund for any course elements that are not taken up, such as the revision tuition.

Suspension of course/termination of contract:

We may suspend/terminate your course and/or withdraw access to our products/services in the following circumstances:

  • Defaulting on payment: failure to complete any payment(s), by instalment, Direct Debit, or other agreed means.
  • Disciplinary/Skills Referral Policy: we reserve the right to suspend/terminate your course in line with our Disciplinary Policy, and Skills Referral Policy. Where applicable, further action may also be taken by CILEx and/or CILEx Regulation.
  • Professional skills: if our Skills Panel reasonably determines at any time during your enrolment on a professional skills course that your written communication skills are not good enough to pass the relevant assessed assignment, we reserve the right to terminate your professional skills course. Please refer to the Skills Referral Policy for further information.

Technical/equipment requirements:

You will need to meet the following requirements:

  • Internet access, to gain access to your course resources.
  • access to word-processing software (either Microsoft Word or Open Office). Please refer to the software and hardware specifications, as provided on our website
  • email address, so you can receive essential course-related information and communications. As we will communicate with you mainly by email please ensure that you let us know any change of email address while you are studying with us.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

Access to the Student Area: No refund or compensation will be given for periods of non-availability of the Student Area or any of its features.

Assessments: You need to arrange for your assessments to be taken under supervision.

Contract: The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

Copyright: Copyright in the course materials for the Legal Studies’ qualifications remains that of CILEx Law School. Copyright in the course materials for the Legal Secretaries’ qualifications remains that of the Chartered Institute of Legal Executives (CILEx), except for the element of the Diploma for Legal Secretaries – Legal Studies route, which depends on the Legal Studies’ materials. No part of the materials may be reproduced in any form, including photocopying, recording and storing electronically, nor lent, hired or resold for commercial purposes, without prior written permission of CILEx.

Delivery of course materials: We aim to deliver your course materials within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. CILEx Law School will not accept liability for any claims for losses arising from delivery outside this period.

Duration of tuition: Courses for the Award and Certificate qualifications are valid for one year from the last day of the month in which enrolment takes place, and courses for Diploma qualifications for fifteen months. Tuition for options purchased at additional cost will be for one year commencing on the date of dispatch of that option.

Internet access: It is a condition of your application that you have access to the internet so that you can access the resources on the CILEx Law School Student Area. You also need to satisfy yourself about your ability to use the web-based course resources by reference to the specification provided on our website.

Non-transferability of course: The course is not transferable to any other party.

Overseas students: If you live outside mainland Great Britain you must remit a further fee of £30 for all programmes. This is to cover postage of your course materials now and ongoing correspondence throughout the course.

Refund/Change of course: A full refund of the course fee will be given if the course materials are returned to CILEx Law School (CLS), in good condition and with postage having been pre-paid in full by you, within fourteen days following the date you receive them. Thereafter, provided all materials are returned to CLS, in good condition and with postage having been pre-paid in full by you, before the expiry of a period of four weeks from the date of your course enrolment with CLS, your course fees will be refunded less an administration charge of £30 including VAT per course. Refunds will not be given after this four-week period has expired. This also applies to students wishing to change course who, in addition, will be required to pay any difference between the cost of the two courses, and the overseas postage charge where applicable.

Reinstatement: Reinstatement on your course at a reduced fee is available if your course has expired and if you wish to purchase the same course again (subject to this course still being available at that time).

Suspension of course: Failure to complete any instalment payments will lead to suspension of your course.

Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CLS staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw your course without a refund. You will also abide by the CLS Student Code of Conduct.

Use of the Student Area: By enrolling on this course you agree to CILEx Law School staff having access to data on your Student Area usage and activities.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

Course manuals refund: CILEx Law School (CLS), part of the Chartered Institute of Legal Executives (CILEx), will refund the purchase price on any item returned in good condition and with postage having been pre-paid in full by you within 14 days of delivery.

Copyright: copyright in the course manuals remains that of CLS, part of CILEx. Any unauthorised reproduction or transmission of any part of the publications, whether electronically or otherwise, will constitute an infringement of copyright. Further information is contained in the copyright notices within the publications.

Delivery: We aim to deliver your course manuals within 14 days of receipt of your order, or 28 days if you live overseas, unless we contact you to advise of any delays. CLS will not accept liability for any claims for losses arising from delivery outside this period.

International shipping: where you require your materials shipped internationally (outside mainland GB), you will incur a one-time postage fee of £15 for Europe and £25 for outside Europe.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

Copyright: Copyright in the updates remains that of CLS. Any unauthorised reproduction or transmission of any part of the publications, whether electronically or otherwise, will constitute an infringement of copyright. Further information is contained in the copyright notices within the publications.

Refund: CILEx Law School will refund the purchase price on any item returned in good condition and with postage having been pre-paid in full by you within 14 days of delivery.

International shipping: where you require your materials shipped internationally (outside mainland GB), you will incur a one-time postage fee of £15 for Europe and £25 for outside Europe.

Below are the current terms and conditions. These terms and conditions are required to be accepted by the student taking the course(s) prior to enrolment.

Cancellation of Revision Course: If you cancel your booking more than four weeks before the date of the Revision Course your fee will only be refunded less an administration charge of £20 plus VAT. Since the Course Summary/Revision Guide is included in the cost of the Revision Course, the individual purchase price of the Course Summary/Revision Guide will also be retained if access has already been given to this on the Student Area. If you cancel your revision course booking four weeks or less before the date of the course no refund will be given for any element of the fee. All cancellations must be in writing. CILEx Law School reserves the right to cancel courses without prior notice. If you decide to change your course date or subject an administration fee will be levied. Refunds will be paid only to the person or organisation paying the fees initially, within 21 days of written notice of cancellation.

Copyright: Copyright in all Revision Course materials and Course Summaries/Revision Guides remains that of CILEx Law School. Any unauthorised reproduction or transmission of any part of the materials, whether electronically or otherwise, will constitute an infringement of copyright. No part of the materials may be lent, resold or hired out for any purpose without the prior written permission of CILEx Law School.

Recordings: Students will only be permitted to make audio/visual recordings during a teaching session with the prior written consent of CILEx Law School. Such consent will only be given in exceptional circumstances and restrictions will be imposed on the use to which the recording can be put.

Return of Course Summaries/Revision Guides purchased individually: CILEx Law School will refund the purchase price on any item returned in good condition and with postage having been pre-paid in full by you within 14 days of delivery.

Unreasonable behaviour: We ask that you speak courteously to our staff and do not make excessive or unreasonable demands. If, after a warning, you continue to be discourteous towards CILEx Law School staff and/or make further unreasonable or excessive demands, we may at our discretion either suspend or withdraw the delivery of our services without a refund.